Stakeholder Dashboard & Metrics Cheat Sheet - Instructions for Use

Use this cheat sheet to guide what you include in stakeholder-specific dashboards or reporting packs. Tailor your metrics and language to what each stakeholder cares about.

Executive Team (CEO, COO, CPO)

Focus: Strategic impact, growth, efficiency, top-line metrics

Category Key Metrics Notes
Pipeline & Revenue Total pipeline $, revenue influenced, ROAS Focus on big-picture impact
Growth Efficiency CAC, LTV:CAC ratio, Marketing % of Revenue Use trends not just point-in-time
Brand Health NPS, Share of Voice, Brand Search volume Use survey or analytics sources
Team Productivity Campaign velocity, % on-time delivery Optional, but helpful for resource asks
Top Campaigns Highlights of what's working Keep it visual, 1–2 slides max

Sales Leaders

Focus: Lead quality, sales enablement, velocity, and alignment

Category Key Metrics Notes
Lead Flow MQLs, SQLs, SQOs per week/month Highlight high-intent leads
Lead Quality Lead-to-opportunity conversion rate Help explain dips in quality or source
Velocity Time from lead → meeting → opportunity Great for showing improvements in speed
Enablement Content usage (pitch decks, one-pagers) Optional, but builds credibility
Feedback Loop Top objections, disqualified reasons Include a monthly summary

Finance Team

Focus: Spend, ROI, forecasting accuracy, cost efficiency

Category Key Metrics Notes
Budget vs Actuals Spend YTD vs Plan Always align to GL codes if possible
CAC & Efficiency CAC by channel, blended CAC Finance loves ratios
Forecast Accuracy Pipeline forecast vs. actuals If marketing contributes to forecast
ROI ROAS, Payback Period, LTV:CAC Make sure methodology is agreed upfront
Contracted Tools Tool spend, renewal dates, utilization Helps during procurement reviews

General Marketing Dashboard

Focus: Team performance, campaign outcomes, channel metrics

Category Key Metrics Notes
Traffic Sessions, Unique Visitors, Organic vs Paid Show YoY or MoM changes
Lead Gen Leads/MQLs, CVR, form fills Segment by source
Email & Lifecycle Open Rate, CTR, Unsub Rate, Welcome flow perf Use benchmarks where possible
Paid Media ROAS, CTR, CPC, Conversion Rate Include creative performance insights
Content Top-performing blogs, downloads, shares Link to strategy if possible
Campaigns KPIs vs targets, lessons learned Great for retrospectives
Projects Status of campaigns, launches, updates Use Kanban or timeline views

Tip: Don’t build 10 dashboards - build 1 base view and custom filters or summary slides for each audience.